APA (7th ed.) Citation

Lloyd, V., & Dauer, M. (2013). ITILŘ continual service improvement: [Vernon Lloyd Autor] (2. Ausg., 3. Nachdr.). TSO.

Chicago Style (17th ed.) Citation

Lloyd, Vernon, and Monika Dauer. ITILŘ Continual Service Improvement: [Vernon Lloyd Autor]. 2. Ausg., 3. Nachdr. London: TSO, 2013.

MLA (8th ed.) Citation

Lloyd, Vernon, and Monika Dauer. ITILŘ Continual Service Improvement: [Vernon Lloyd Autor]. 2. Ausg., 3. Nachdr. TSO, 2013.

Warning: These citations may not always be 100% accurate.